Resolved -
Status Update: All Standard Reporting Webpages have been successfully updated and the complete fix has been deployed. All reporting pages are now fully operational and available for report submissions.
Oct 22, 23:10 UTC
Update -
Status Update: Initiating a final test prior to bringing webpages back online. Estimated time for resolution is 60 minutes, pending final test results.
Oct 22, 22:33 UTC
Update -
Status Update: We are continuing to deploy the updates into production. We are targeting to have reporting webpages live within the next 90 minutes and will continue to post updates until reporting webpages are back online.
Oct 22, 20:27 UTC
Update -
Status Update: We are continuing to deploy the updates into production. We are still on track for full resolution by 6:00 PM EST. We will continue to post updates until reporting webpages are back online.
Oct 22, 19:12 UTC
Update -
Status Update: We are continuing to deploy the updates into production. We are targeting a full resolution by 6:00 PM EST, though services may recover earlier. We will continue to post updates until webpages are back online.
Oct 22, 17:36 UTC
Update -
Status Update: We are continuing to deploy the updates into production. ETA still remains 4:00 PM EST, though services may recover earlier. We will continue to post updates until webpages are back online.
Oct 22, 16:33 UTC
Update -
Status Update: A fix is currently being deployed to production. We anticipate full resolution by 4:00 PM EST, though services may recover earlier. We will continue to post updates hourly until a resolution.
Oct 22, 14:26 UTC
Monitoring -
Status Update: A fix has been successfully tested and is currently being deployed to production. We anticipate full resolution by 4:00 PM EST, though services may recover earlier. We will continue to post updates hourly until a resolution.
Oct 22, 13:17 UTC
Update -
Status Update: Updates have been implemented to Hotline Standard Reporting webpages and testing is underway. We are tentatively targeting resolution as early as later today, 10/21, or early tomorrow 10/22. An update will be provided by 9am EST at the latest.
Oct 21, 21:16 UTC
Update -
Status Update: Maintenance on the Hotline Standard Reporting Webpages is still ongoing. We will continue to post updates here.
Oct 21, 19:59 UTC
Update -
Status Update: Maintenance on the Hotline Standard Reporting Webpages is still ongoing. We will continue to post updates until they are back online.
Oct 21, 18:57 UTC
Update -
Status Update: Maintenance on the Hotline Standard Reporting Webpages is still underway. We will continue to post updates until they are back online.
Oct 21, 18:02 UTC
Update -
Status Update: Maintenance on the Hotline Standard Reporting Webpages remains in progress. We are actively working towards a resolution and will provide updates until they are back online.
Oct 21, 17:00 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 21, 15:45 UTC
Identified -
Hotline Standard web reporting pages
We have temporarily taken Hotline Standard Reporting Webpages offline out of an abundance of caution, following guidance from security experts, in response to critical PHP vulnerabilities that have been publicly announced and impacting organizations globally:
https://cert.europa.eu/publications/security-advisories/2026-018/
https://www.bbc.co.uk/news/articles/cmly0lg3w5x2o
Our teams are applying the necessary updates and we are aiming to restore access as soon as possible.
This will not impact your CMS portal or your ability to report via phone, email, or fax.
In the mean-time you can submit reports by emailing standard-reports@mitratech.com.
We apologize for the disruption and appreciate your patience.
Oct 21, 15:25 UTC
